See how we take care of our customers' experience with reliability, top quality and more
El servicio fue profesional. La extracción de residuos la realizan de manera eficiente y con excelente organización. El personal fue puntual, amable y dejó todo en perfectas condiciones. Muy recomendados para cualquier trabajo de desechos o limpieza. Destaco especialmente la excelente labor de Erick, manager encargado del área de Austin en las instalaciones de Presidium.
~ Hiriana U
Para mi es un placer inmenso ofrecer mi opinión sobre el trabajo de WasterFree en especial del señor Héctor, que he tenido el placer de coincidir con su amena conversación y presenciar su responsabilidad ante él trabajo, disciplina y sentido de pertenecía por la labor que realiza. Recomiendo su trabajo. Felicidades 👏 por darle a la comunidad un servicio excelente.
~ Normayda P
Los trabajadores de WasterFree realizan un excelente servicio, cuentan con la actitud, el respeto, responsabilidad y cumplimiento de sus labores, brindándole a nuestra comunidad satisfacción con su desempeño y protección del medio ambiente. Los recomiendo a otras propiedades. Necesitamos más hombres y mujeres cómo ellos para mantener nuestro entorno.
~ URIEL C
I live in Houston Texas my property is Legacy at Cypress apartments I want to take some of my time to write a review here to express how satisfied I am with the service provided by this company...definitely they have earned a 5 stars from me... I have never had a problem with them and they have always provided a great service since we changed to their services ... Jose the guy that picks up here evey day he is a very professional person and has never missed my unit not even once I love the service they provide could not be happier hope my apartment keep them for a long time .... thank you for having employees like Jose who take their job seriously and responsible... definitely recommend this company.
~ Fernando O
We have been using WasteFree services for almost a year now and I have to say, their service has transformed my belief on door to door waste removal. From the very beginning they worked hard to prove to us that they were not just “any” valet trash company. We receive top notch customer service every day and they provide us with training and information for the residents. They have an amazing tracking system that ensures quality control and accountability. They check-in on a bi-weekly basis and always respond to our questions/issues promptly. We would recommend their services all day long!
Satisfied customer,
Melissa Wells
Property Manager
~ Melissa W
Dear Wast Free Management,
I am writing to thank you for the quality of service provided by your company. Your collection crew at Positano Apartments never fails to do an efficient and polite customer service. She always demonstrates a level of responsibility and accountability, by making sure to pick up recycling boxes as needed. I have and will continue to let the Apartment managers know of our satisfaction. I could not be more satisfied with your work thru your employee, Merna.
Sincerely, Anusha
~ Charlie M
Me da gusto poder opinar sobre la labor que realizan los trabajadores de WasteFree, son excepcionales en su puesto de trabajo, disciplinados, eficientes y muy responsables. Recomiendo a toda la comunidad a recibir de sus servicios.
~ Olidenn R
WasteFreee es una excelente compañía, ofrece un servicio de altísimo nivel, son eficientes, trabajadores y muy responsables. He presenciado el trabajo de Héctor Luis y lo recomiendo, muy bueno. Son un ejemplo para nuestra comunidad.
~ Mabel P
I’d like to take a moment to give a huge shoutout to Tommy for providing great valet service. He's always prompt, professional, and goes above and beyond in making sure our bins are collected and placed back neatly. No matter the weather, he's always reliable and courteous, making the process seamless and stress-free. It’s clear he takes pride in his work, and we truly appreciate his efforts to keep our community clean and well-maintained. Thank you for your dedication and excellent service!
~ Ellie M
The customer experience manager David Jones is amazing! We appreciate his knowledge and always being a helpful. David is very knowledgeable and manages our account wonderfully.
David went above and beyond when attending one of our residents events this month. We appreciate the great customer service we receive from David and we enjoy having this company for our valet trash pickup. Thank you Waste Free and David for taking care of our property, staff, and residents.
~ Clark R
⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with Waste FREE and Mia! The service was incredibly professional, efficient, and environmentally conscious. Mia was friendly, knowledgeable, and went above and beyond to ensure everything was handled smoothly. I truly appreciate their dedication to making waste management stress-free and eco-friendly. Highly recommend to anyone looking for reliable and thoughtful service!
~ Maria T
Emilio consistently demonstrates exceptional professionalism and dedication in his role. His diligent management of waste disposal ensures a clean and well-maintained environment, reflecting a strong commitment to operational excellence. Emilio’s reliability and attention to detail are truly commendable, making him an invaluable asset to the team. We highly recommend recognizing his outstanding contributions.
~ Damien B
Agradezco en nombre de toda la comunidad el servicio de alto nivel que ofrece WasteFree. Son responsables en su trabajo. Los recomiendo. Felicidades para todos son éticos y disciplinados.
~ Zaidania C
I like to give a shout out to Micheal Trotter. He is very professional and prompt, he takes out time to explain things so that us as tenant have a clear understanding about what to do and what not to do. He always have a very pleasant attitude and is very respectful . I have to say he does his job well and he actually act like he enjoys doing his job. We couldn’t ask for a better Trash Specialist.
~ lakisha s
I have been a resident of Trails at Creekside for 4 years and have had WasteFree handle the Valet Pickup since first moving in. They have always been able to take my trash and I have no complaints with my own experience as a resident. They are prompt and I know that the bags I set out, at the correct time, will be taken that night; including any broken down boxes I have. I've never been missed for service which I appreciate
~ Trails C
Super excited to be partnered with WasteFree at our community, it’s been an awesome experience so far! They’re all about building real, collaborative partnerships. Big shoutout to Nick Wurst for being incredibly knowledgeable, professional, and easy to work with. He even added a personal touch and brought treats for the team! Great service, great people, and great vibes! Thanks!
~ Cassidy K
’d like to give a shoutout to Isaiah for providing great valet service to Legacy at Cypress. He's always prompt, and goes above and beyond in making sure my bins are placed back neatly how they were. I appreciate his effort to keep our community clean and maintained most days of the week. Thank you for your cleanliness and excellent customer service!
~ Jacqueline S
would like to take a moment to express my appreciation for our valet vendor, Hector, for his outstanding dedication to maintaining the cleanliness of the area and apartments. His strong work ethic and commitment to excellence do not go unnoticed. He consistently goes above and beyond without seeking assistance. Thank you for your hard work and dedication—we truly appreciate your efforts!
~ Jamie V
I struggled with my trash not being picked up at my apartment complex for weeks and Mia could not have been more helpful in getting the matter resolved. She listened to my concerns and was very quick in her replies. I am very thankful to have gotten Mia as my customer support representative. Thank you Mia!
~ Lauren D
This company is a absolute God send especially for the elderly,I went to publicly Thank James Lewis. For helping my Grandmother(who lives @ Clark ridge canyon)remove some things from her home that I was only able to get outside due to the weight.He was so helpful,friendly a professional.Thank you,thank you,Thank you.
~ Jade G
It has been such a great experience working with WasteFree as our community vendor, Sabrina has been amazing at assisting us on keeping our residents happy and our property looking amazing by picking up on time. From Ceneter Place Apts Team and AssetLiving we would like to thank you Sabrina and WasteFree once again. Recommended 100%
~ Fernando R
Excelente. Servicio. 100%. Recomendado personal muy. Respetuosos y amables. Muy comprometidos con su trabajo muy buen servicio
~ Jesus F
Sabrina is AMAZING! She is very responsive handles any and all concerns we may have and is so much fun to talk to. I love getting into the office and seeing exactly what time the collectors were onsite, what issues they had, and our residents call them the "trash can fairies" because they are so efficient and quiet!
~ Ashley M
I have the pleasure of having Adrian who takes care of my trash valet service, and I can't recommend him enough! Adrian consistently goes above and beyond in his role. He is always punctual, friendly, and professional. The service he provides is seamless—he takes care of everything with a smile and never misses a pick-up.
~ Mollyn S