See how we take care of our customers' experience with reliability, top quality and more
I’m writing to express my sincere appreciation for the opportunity to work at Waste Free over the past four months. I’m especially grateful to my supervisor, Nick, for his kind words, encouragement, and continued support. His leadership has been both inspiring and motivating.
Working with Waste Free on their Recycling department has been a rewarding experience—fruitful, fun, and great exercise that keeps me healthy. I’m proud to be part of a company that provides such an important service to its customers, our community, and the environment.
Receiving a raise recently was a wonderful affirmation of my efforts, and I truly value being part of a team that recognizes hard work and dedication. I highly recommend Waste Free as a great place to work and grow.
With appreciation,
Merna
~ Myrna P
I live in Houston Texas my property is Legacy at Cypress apartments I want to take some of my time to write a review here to express how satisfied I am with the service provided by this company...definitely they have earned a 5 stars from me... I have never had a problem with them and they have always provided a great service since we changed to their services ... Jose the guy that picks up here evey day he is a very professional person and has never missed my unit not even once I love the service they provide could not be happier hope my apartment keep them for a long time .... thank you for having employees like Jose who take their job seriously and responsible... definitely recommend this company.
~ Fernando O
We have been using WasteFree services for almost a year now and I have to say, their service has transformed my belief on door to door waste removal. From the very beginning they worked hard to prove to us that they were not just “any” valet trash company. We receive top notch customer service every day and they provide us with training and information for the residents. They have an amazing tracking system that ensures quality control and accountability. They check-in on a bi-weekly basis and always respond to our questions/issues promptly. We would recommend their services all day long!
Satisfied customer,
Melissa Wells
Property Manager
~ Melissa W
I’d like to take a moment to give a huge shoutout to Tommy for providing great valet service. He's always prompt, professional, and goes above and beyond in making sure our bins are collected and placed back neatly. No matter the weather, he's always reliable and courteous, making the process seamless and stress-free. It’s clear he takes pride in his work, and we truly appreciate his efforts to keep our community clean and well-maintained. Thank you for your dedication and excellent service!
~ Ellie M
The customer experience manager David Jones is amazing! We appreciate his knowledge and always being a helpful. David is very knowledgeable and manages our account wonderfully.
David went above and beyond when attending one of our residents events this month. We appreciate the great customer service we receive from David and we enjoy having this company for our valet trash pickup. Thank you Waste Free and David for taking care of our property, staff, and residents.
~ Clark R
Agradezco en nombre de toda la comunidad el servicio de alto nivel que ofrece WasteFree. Son responsables en su trabajo. Los recomiendo. Felicidades para todos son éticos y disciplinados.
~ Zaidania C
Me siento muy orgulloso de pertenecer a esta compañía que me acogió todos los días me gusta dar lo mejor de mi para esta compañía por lo buenos que son y la atención que le pone a los trabajadores
~ Héctor L
I like to give a shout out to Micheal Trotter. He is very professional and prompt, he takes out time to explain things so that us as tenant have a clear understanding about what to do and what not to do. He always have a very pleasant attitude and is very respectful . I have to say he does his job well and he actually act like he enjoys doing his job. We couldn’t ask for a better Trash Specialist.
~ lakisha s
Mr. Tommy is outstanding Trash Valvet. WasteFree you sure know how to hire great and respectful employees. Tommy main attribute is his patience cause sometimes it takes time for us to get the trash out there. Sometimes we’re running behind, but Tommy doesn’t mind just holding on a couple seconds until we get the trash situated and outside for him to pick up. What I can tell you is this complex is in good hands with Mr. Tommy as our Trash Valvet.
~ Tom
I have been a resident of Trails at Creekside for 4 years and have had WasteFree handle the Valet Pickup since first moving in. They have always been able to take my trash and I have no complaints with my own experience as a resident. They are prompt and I know that the bags I set out, at the correct time, will be taken that night; including any broken down boxes I have. I've never been missed for service which I appreciate
~ Trails C
would like to take a moment to express my appreciation for our valet vendor, Hector, for his outstanding dedication to maintaining the cleanliness of the area and apartments. His strong work ethic and commitment to excellence do not go unnoticed. He consistently goes above and beyond without seeking assistance. Thank you for your hard work and dedication—we truly appreciate your efforts!
~ Jamie V
Excelente manejo laboral en general!!!
Gran trato personal y atención para todos los trabajadores!!!Super agradecido de pertenecer al team!!!
~ Manuel A
Sabrina is AMAZING! She is very responsive handles any and all concerns we may have and is so much fun to talk to. I love getting into the office and seeing exactly what time the collectors were onsite, what issues they had, and our residents call them the "trash can fairies" because they are so efficient and quiet!
~ Ashley M
I have the pleasure of having Adrian who takes care of my trash valet service, and I can't recommend him enough! Adrian consistently goes above and beyond in his role. He is always punctual, friendly, and professional. The service he provides is seamless—he takes care of everything with a smile and never misses a pick-up.
~ Mollyn S
Daniel Perez has consistently been outstanding. He’s dedicated, friendly, and takes extra care to ensure everything is collected properly. I’ve never had to worry about missed pickups even on rainy days plus he always goes the extra mile to make sure my trash is handled with care. It’s clear he takes pride in his work and it shows!
~ Maira P
I was walking to take my trash out and he offered to take it for me so i wouldn’t have to walk far. Now he takes my trash out every time and never misses it. he is a great guy who loves his job and would recommend him to my friends at other properties if he could service them!!
Thank you Eduardo Martinez!!
~ Obie
Truly feel like I gained an entire family partnering with these fantastic people. The best communication you can expect from the owner, Ben to his wonderful representative Sabrina- I could go on and on! After my experience with them, I will not consider another waste removal company, they are just the best!!
~ Michelle R
The level of services provided by this company is purely outstanding. We were mainly working with Nick, and the customer service was exceptional. The punctuality and professionalism of this company is what all customers are looking for, and what other business should strive for. Thanks for making life a little easier, WasteFree!
~ Alexcia T
I found one of their cards asking for a Google Review in my leasing office. WasteFree has been awesome! My trash is always collected and the collection guys are really nice. They do valet trash at my apartment 5X per week but they’ve also done bulk trash collections and took one of my old couches for free.
~ Jeff W
I had an issue that needed to be resolved and I left a voice mail , they wasted no time getting back to me and got the issue resolved immediately David Jones was the man that helped me out and made sure I was taken care of. He was very professional and made me feel valued as a customer. Thank you guys for your good work!
~ Cole F
Victoria is always such a pleasure to talk to every evening she comes by to take my trash I make sure to be outside say hi to her 😁 she is the nicest worker I've had doing my trash I wish there were more people like her spreading the positive energy she brings to the world
~ Cato S
Ofrecen un servicio de excelente calidad brindando un gran aporte al bienestar y la salud del medioambiente.
~ Margarita C
Excelente. Servicio. 100%. Recomendado personal muy. Respetuosos y amables. Muy comprometidos con su trabajo muy buen servicio
~ Jesus F
I wanted to take the time to admire Noah Beliz, he has been nothing but pleasant to provide services. He is well oriented in his work and very is fast. There's days the trash seems like there's no end and this man is nothing but a good sport for hauling the messier things.
~ Veronica R